FAQ

Products
Where are your products produced?

Our products are grown and extracted in California, USA.

How is the CBD extracted?

We use a CBD isolate extracted via CO2 extraction methods. We import this CBD isolate from an accredited GMP facility in the USA. CO2 extraction is one of the only ways, if not the only way to obtain CBD without any THC present. We use the carrier oils, Hemp Seed Oil and Grape Seed Oil, which are obtained through cold pressed extraction methods. Both oils are sourced through a reputable South African company which does the cold pressed extraction themselves. 

Can I see the Certificate of Analysis (COA) for a product?

Our products are independently tested and certified by a third-party laboratory. If you want to see a copy of the Certificate of Analysis, email us at lekkerstuffhk@gmail.com

 

Shipping

Where do you ship?

At this moment, we only offer shipping within Hong Kong Island, Kowloon, and NT.

When will my order ship?

Orders can take from 1-3 business days to be processed and shipped. Once your order is prepared for shipment you will receive a confirmation email with your tracking information.

What are my shipping options?

All orders are shipped using SF Express. Orders shipped within Hong Kong will be received within 3 to 5 days. Free Kowloon pick-up is also available between 2-4 business days.

 

Returns & Exchanges

What is your return policy?

Here at Lekker, we do not offer a return and refund policy unless your item is damanged from delivery